📋 Task Board
Manage, prioritize, and track bugs, tasks, and feature requests using three powerful views — Kanban, Table, and List — with drag-and-drop, advanced filtering, and bulk operations.
🌟 Overview#
The Task Board is the primary workspace in Sniffer where your team manages defects, tasks, and feature requests. Issues come from multiple sources — manual creation, 💬 Feedback widget submissions, 📡 Live error monitoring, 🔌 Browser Extension captures, and tickets synced from 🔗 Jira. Regardless of origin, every issue lands on the Task Board.
The board is fully synchronized with your connected Jira project. Moving a card to a new column updates the Jira ticket status, and status changes made in Jira are reflected on the board in real time.
🖥️ Board Views#
Switch between three views using the toggle buttons in the toolbar:
📊 Kanban View#
Issues appear as cards in vertical columns representing workflow stages:
Tip: Customize columns from ⚙️ Settings → Statuses. You can add, rename, reorder, or delete status columns to match your workflow.
🃏 Issue Card Elements#
Each card on the board displays:
↕️ Drag and Drop#
Drag cards between columns or reorder within a column:
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Card moves to new column → status updates immediately in Sniffer
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Jira sync fires → corresponding Jira ticket status updates automatically
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Automations trigger → status-based notifications (Slack, email) fire
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Activity log records → the move is logged in the issue’s audit trail
➕ Creating a Bug#
Click the ➕ Create Bug button in the toolbar to open the creation drawer.
📝 Creation Form Fields#
Note: If 🔗 Jira sync is enabled, a corresponding Jira ticket is created automatically when you click Create. The Jira issue key appears on the card.
Click any card to open the 🐛 Bug Details drawer with full editing, comments, attachments, and more.
🔍 Advanced Filtering#
The filter bar at the top of the board lets you narrow displayed issues.
Filter Criteria#
🧮 Filter Logic#
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Between categories → AND logic (Priority: High AND Assignee: Jane)
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Within a category → OR logic (Status: In Progress OR In Review)
💾 Saved Filters#
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Apply your desired filters
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Click 💾 Save Filter
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Name the filter (e.g., “My High-Priority Bugs”)
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Access it from the Saved Filters dropdown
Saved filters are personal by default. Team admins can promote them to shared filters visible to all project members.
📦 Grouping#
Group issues into collapsible sections by any field:
Tip: You can also apply a Sub-Group for two-level grouping — e.g., Group by Assignee, Sub-Group by Priority.
🔀 Sorting#
In Table view, click column headers to sort. Hold Shift + click for multi-column sorting.
⚡ Bulk Operations#
Select multiple issues for batch actions:
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Table view — click checkboxes next to each issue, or the header checkbox for all
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Kanban view — hold Ctrl (or Cmd on Mac) and click multiple cards
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A bulk actions toolbar appears at the top
⚠️ Warning: Bulk delete cannot be undone. Deleted issues are also removed from Jira if sync is active.